Skills Needed For Different Roles

The skills that are useful across lived experience roles, with the behaviours and resources to help you build them

Teamwork

Essential for collaborating on designing and delivering services and working towards a shared objective.

Helpful behaviours
  • Being respectful and open to people's differences
  • Being able to lead and also to follow when necessary
  • Contributing

Communication skills

Conveying your message and contributions to different teams and services.

Helpful behaviours
  • Using clear language
  • Not being afraid to speak
  • Being respectful
  • Contributing

Email skills

Communicating appropriately by email, whether setting up meetings or pitching ideas.

Helpful behaviours
  • Knowing how to introduce yourself
  • Using proper English
  • Being clear and concise

Partnership building

Building professional relationships and partnerships.

Helpful behaviours
  • Clear communication
  • Professionalism
  • Motivation
  • Ability to adapt to change and be open to new ideas

Note taking

Recording meetings and staying on top of things and tasks.

Presenting skills

Useful in team meetings and when working with people you provide services to.

Helpful behaviours
  • Being confident and yourself
  • Having good language and written skills
  • Being approachable and respectful
  • Being able to research and remember information

Networking

Helps grow your career and prospects, whether building partnerships or your own contacts.

Helpful behaviours
  • Being approachable
  • Being able to start a conversation
  • Being helpful
  • Being well informed
  • Being open to new ideas

Idea generation

A sought after skill in certain roles.

Helpful behaviours
  • Being able to research and gather information
  • Thinking outside of the box
  • Thinking of solutions to problems